EXPERIENCE & EXPERTISE
In today’s highly regulated and competitive environment delivering exceptional customer service has never been more important.
Sempers Consultancy has been working in the Utilities Industry for the past ten years, consulting on all aspects of operational and contract management. In this time we have seen a definite shift towards other aspects of service delivery, which can dramatically improve business performance.
The services offered by Sempers includes our core offerings of consultancy, business change and commercial management which have been further augmented by training, customer services and marketing. The introduction of these new service areas has opened up new opportunities for our customers where real service improvements can be made.
KEY PERSONNEL
Paul Aubrey
—A management consultant with extensive experience working In the utilities industry, with an operational and commercial bias, both as client and contractor.
Martin Darling
—A commercial manager with extensive experience from both the construction and utilities industries, key skills include estimating, commercial management and claims, management and negotiation.
Lee Cuthbert
—An operational focused individual with key skills in the delivery of process and business change as well as performance management, improvement and development.
