Our experience shows there is no "one size fits all" approach when it comes to training. When implementing a training programme as part of business change project it is important undertake a Training Need Analysis (TNA) which covers all critical delivery outputs and outcomes.

Sempers has specific experience in:

• Customer service training
• Process training
• Legislative training
• Bespoke training

We can also deliver the training in a variety of blended methods, this includes face to face, classroom, train the trainer and online (e-learning) platforms.